{"id":6469,"date":"2020-04-02T08:49:17","date_gmt":"2020-04-02T08:49:17","guid":{"rendered":"https:\/\/rotobed.com\/en\/?page_id=6469"},"modified":"2024-03-11T10:38:37","modified_gmt":"2024-03-11T10:38:37","slug":"rotobed-faq","status":"publish","type":"page","link":"https:\/\/rotobed.com\/en\/rotobed-faq\/","title":{"rendered":"FAQ EN"},"content":{"rendered":"<div style='height:50px' class='hr hr-invisible  '><span class='hr-inner ' ><span class='hr-inner-style'><\/span><\/span><\/div>\n<div class=\"flex_column av_one_fourth  av-hide-on-mobile  flex_column_div av-zero-column-padding first  \" style='border-radius:0px; '><p><div style='height:55px' class='hr hr-invisible  '><span class='hr-inner ' ><span class='hr-inner-style'><\/span><\/span><\/div><br \/>\n<div class='avia-image-container  av-styling-    avia-align-center '  itemprop=\"ImageObject\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><img class='avia_image ' src='https:\/\/rotobed.com\/en\/wp-content\/uploads\/2020\/03\/Home-i-sandet-300x200.jpg' alt='rotobed faq rotating bed design' title='RotoBed\u00aeHome'   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><br \/>\n<div class='avia-image-container  av-styling-    avia-align-center '  itemprop=\"ImageObject\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><img class='avia_image ' src='https:\/\/rotobed.com\/en\/wp-content\/uploads\/2020\/01\/81056-495x400.jpg' alt='RotoBed Home rotative bed' title='RotoBed\u00aeHome'   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><br \/>\n<div class='avia-image-container  av-styling-    avia-align-center '  itemprop=\"ImageObject\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><img class='avia_image ' src='https:\/\/rotobed.com\/en\/wp-content\/uploads\/2020\/01\/A3-81052-Milj\u00f8-495x400.jpg' alt='rotating bed rotobed care' title='RotoBed\u00aeHome stripes'   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><br \/>\n<div class='avia-image-container  av-styling-    avia-align-center '  itemprop=\"ImageObject\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><img class='avia_image ' src='https:\/\/rotobed.com\/en\/wp-content\/uploads\/2019\/12\/HD-f-458640-c0045-495x400.jpg' alt='rotobed color rotating care bed' title='RotoBed\u00aeHome Emerald'   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><br \/>\n<div class='avia-image-container  av-styling-    avia-align-center '  itemprop=\"ImageObject\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><img class='avia_image ' src='https:\/\/rotobed.com\/en\/wp-content\/uploads\/2020\/01\/81061-495x400.jpg' alt='rotobed rotating bed' title='RotoBed\u00aeHome angled exit'   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><br \/>\n<div class='avia-image-container  av-styling-    avia-align-center '  itemprop=\"ImageObject\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><img class='avia_image ' src='https:\/\/rotobed.com\/en\/wp-content\/uploads\/2019\/12\/Lifting-Pole450-450x400.jpg' alt='rotobed lifting pole rotating care bede' title='RotoBed\u00aeLifting Pole'   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><br \/>\n<div class='avia-image-container  av-styling-    avia-align-center '  itemprop=\"ImageObject\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><img class='avia_image ' src='https:\/\/rotobed.com\/en\/wp-content\/uploads\/2019\/07\/NY80931-6-495x400.jpg' alt='RotoBed sengehest polster' title='RotoBed\u00aeUpholstery'   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><br \/>\n<div class='avia-image-container  av-styling-    avia-align-center '  itemprop=\"ImageObject\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><img class='avia_image ' src='https:\/\/rotobed.com\/en\/wp-content\/uploads\/2019\/12\/RotoBed-lagen-besk\u00e5ret-495x400.jpg' alt='rotobed rotobett drehbett laken' title='RotoBed\u00aeSheet'   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><br \/>\n<div class='avia-image-container  av-styling-    avia-align-center '  itemprop=\"ImageObject\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><img class='avia_image ' src='https:\/\/rotobed.com\/en\/wp-content\/uploads\/2020\/01\/81059-scaled-e1633336539461-495x400.jpg' alt='rotating bed rotobed care roto bed' title='RotoBed\u00aeHome perpendicular exit'   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><br \/>\n<div class='avia-image-container  av-styling-    avia-align-center '  itemprop=\"ImageObject\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><img class='avia_image ' src='https:\/\/rotobed.com\/en\/wp-content\/uploads\/2019\/12\/HD-f-458640-c0031-495x400.jpg' alt='rotobed rotating bed care bed roto' title='RotoBed\u00aeHome Stone Grey'   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><br \/>\n<div class='avia-image-container  av-styling-    avia-align-center '  itemprop=\"ImageObject\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><img class='avia_image ' src='https:\/\/rotobed.com\/en\/wp-content\/uploads\/2019\/12\/Gavl.H.L\u00e6d-495x400.jpg' alt='rotating bed rotobed roto bed care' title='RotoBed\u00aeHome High Headboard'   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><br \/>\n<div class='avia-image-container  av-styling-    avia-align-center '  itemprop=\"ImageObject\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><img class='avia_image ' src='https:\/\/rotobed.com\/en\/wp-content\/uploads\/2019\/12\/Gavl.Lav_.L\u00e6d-495x400.jpg' alt='rotobed rotating bed care bed roto' title='RotoBed\u00aeHome Low footboard'   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><br \/>\n<div class='avia-image-container  av-styling-    avia-align-center '  itemprop=\"ImageObject\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><img class='avia_image ' src='https:\/\/rotobed.com\/en\/wp-content\/uploads\/2020\/01\/Home-Spotlight--495x400.jpg' alt='RotoBed carebed Hans Sandgren design nursing bed' title='RotoBed\u00aeHome'   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><br \/>\n<div class='avia-image-container  av-styling-    avia-align-center '  itemprop=\"ImageObject\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><img class='avia_image ' src='https:\/\/rotobed.com\/en\/wp-content\/uploads\/2019\/12\/HD-f-466014-c0012-495x400.jpg' alt='rotobed roto care bed rotating' title='RotoBed\u00aeHome Ruby Red'   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><br \/>\n<div class='avia-image-container  av-styling-    avia-align-center '  itemprop=\"ImageObject\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><img class='avia_image ' src='https:\/\/rotobed.com\/en\/wp-content\/uploads\/2019\/12\/incontinence-kvadratisk-ny-495x400.jpg' alt='rotobed incontinence pivot bed' title='RotoBed\u00aeProtection cover'   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><br \/>\n<div class='avia-image-container  av-styling-    avia-align-center '  itemprop=\"ImageObject\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><img class='avia_image ' src='https:\/\/rotobed.com\/en\/wp-content\/uploads\/2020\/03\/Ny-skitse-Free-med-st\u00f8rre-m\u00e5l-e1585224138416-495x400.jpg' alt='Rotobed rotating bed care bed' title='RotoBed\u00aeFree sketch'   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><br \/>\n<div class='avia-image-container  av-styling-    avia-align-center '  itemprop=\"ImageObject\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><img class='avia_image ' src='https:\/\/rotobed.com\/en\/wp-content\/uploads\/2019\/12\/HD-f-458640-c0086-495x400.jpg' alt='rotating bed rotobed care bed textile' title='RotoBed\u00aeHome dark petrol'   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><br \/>\n<div class='avia-image-container  av-styling-    avia-align-center '  itemprop=\"ImageObject\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><img class='avia_image ' src='https:\/\/rotobed.com\/en\/wp-content\/uploads\/2020\/01\/RotoBed-Home-low-low-r\u00f8d-495x400.jpg' alt='rotating bed care bed roto' title='RotoBed\u00aeHome Low-Low red'   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><br \/>\n<div class='avia-image-container  av-styling-    avia-align-center '  itemprop=\"ImageObject\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><img class='avia_image ' src='https:\/\/rotobed.com\/en\/wp-content\/uploads\/2019\/12\/fjern450-450x400.jpg' alt='rotating bed care bed remote control' title='RotoBed\u00aeHome Wireless'   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><br \/>\n<div class='avia-image-container  av-styling-    avia-align-center '  itemprop=\"ImageObject\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><img class='avia_image ' src='https:\/\/rotobed.com\/en\/wp-content\/uploads\/2019\/12\/UnderbedLight-495x400.jpg' alt='rotobed rotating care bed underbed light' title='RotoBed\u00aeUnderbedLight'   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><br \/>\n<div class='avia-image-container  av-styling-    avia-align-center '  itemprop=\"ImageObject\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><img class='avia_image ' src='https:\/\/rotobed.com\/en\/wp-content\/uploads\/2019\/12\/HD-f-458640-c0066-495x400.jpg' alt='rotating bed rotobed care bed textile color' title='RotoBed\u00aeHome Wine Red'   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><br \/>\n<div class='avia-image-container  av-styling-    avia-align-center '  itemprop=\"ImageObject\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><img class='avia_image ' src='https:\/\/rotobed.com\/en\/wp-content\/uploads\/2020\/03\/Home-i-sandet-495x400.jpg' alt='rotobed faq rotating bed design' title='RotoBed\u00aeHome'   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><br \/>\n<div class='avia-image-container  av-styling-    avia-align-center '  itemprop=\"ImageObject\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><img class='avia_image ' src='https:\/\/rotobed.com\/en\/wp-content\/uploads\/2019\/12\/A3-81053.Milj\u00f8-495x400.jpg' alt='rotobed rotating roto care bed' title='RotoBed\u00aeHome'   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/p><\/div>\n<div class=\"flex_column av_one_half  flex_column_div av-zero-column-padding   \" style='border-radius:0px; '><section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><h1 style=\"text-align: left;\"><strong>Frequently asked questions<\/strong><\/h1>\n<h3 style=\"text-align: left;\"><strong>RotoBed FAQ:<\/strong> RotoBed\u00ae wishes to assist you as best as possible in your consideration of a RotoBed\u00ae purchase. Below you will find answers to the most frequently asked questions.<\/h3>\n<hr \/>\n<p style=\"text-align: left;\"><a href=\"https:\/\/rotobed.com\/en\/rotobed-faq\/#benifit\"><strong>Who benefits from a RotoBed\u00ae?<\/strong><strong>\u00a0<\/strong><\/a><\/p>\n<p style=\"text-align: left;\"><a href=\"https:\/\/rotobed.com\/en\/rotobed-faq\/#voltage\"><strong>What is the voltage and plug needed for RotoBed<\/strong><strong>\u00ae<\/strong><strong>?<\/strong><\/a><\/p>\n<p style=\"text-align: left;\"><a href=\"https:\/\/rotobed.com\/en\/rotobed-faq\/#advice\"><strong>How do I get more advice on RotoBed\u00ae?<\/strong><\/a><\/p>\n<p style=\"text-align: left;\"><a href=\"https:\/\/rotobed.com\/en\/rotobed-faq\/#order\"><strong>How do I order and pay for RotoBed\u00ae?<\/strong><\/a><\/p>\n<p style=\"text-align: left;\"><a href=\"https:\/\/rotobed.com\/en\/rotobed-faq\/#delivery\"><strong>How are delivery times and shipping rates?<\/strong><\/a><\/p>\n<p style=\"text-align: left;\"><a href=\"https:\/\/rotobed.com\/en\/rotobed-faq\/#mounting\"><strong>How do I install a RotoBed\u00ae?<\/strong><\/a><\/p>\n<p style=\"text-align: left;\"><a href=\"https:\/\/rotobed.com\/en\/rotobed-faq\/#return\"><strong>What do I do if I regret my purchase?<\/strong><\/a><\/p>\n<p style=\"text-align: left;\"><a href=\"https:\/\/rotobed.com\/en\/rotobed-faq\/#warranty\"><strong>What is the warranty for a <\/strong><strong>RotoBed\u00ae<\/strong><strong>?<\/strong><\/a><\/p>\n<p style=\"text-align: left;\"><a href=\"https:\/\/rotobed.com\/en\/rotobed-faq\/#complaint\"><strong>What do I do if my RotoBed\u00ae doesn&#8217;t function?<\/strong><\/a><\/p>\n<p style=\"text-align: left;\"><a href=\"https:\/\/rotobed.com\/en\/rotobed-faq\/#service\"><strong>Should a RotoBed\u00ae be serviced?<\/strong><\/a><\/p>\n<hr \/>\n<p style=\"text-align: left;\"><strong><a class=\"wpsal-anchor\" name=\"benifit\" id=\"benifit\"><\/a>Who benefits from a RotoBed\u00ae?<\/strong><\/p>\n<p>A RotoBed\u00ae is an innovative rotating bed. RotoBed\u00ae helps people with pain and\/or reduced mobility safely out of and into bed. Among our customers, many suffer from, for example, Parkinson&#8217;s, ALS, dementia, sclerosis, osteoarthritis and paralysis.<\/p>\n<p>In addition to the rotation mechanism, a RotoBed\u00ae can be adjusted in the backrest and leg part for comfortable sitting positions while in bed. A RotoBed\u00ae thus provides better mobility, high comfort and more freedom and dignity. The bed also relieves relatives and caregivers.<\/p>\n<p>A RotoBed\u00ae is set at a fixed exit height fitted just right for you.<\/p>\n<p>A RotoBed\u00ae is tailored to your height, your desires and your needs.<\/p>\n<p>A RotoBed\u00ae is designed for use in private homes with an award-winning harmonic design.<\/p>\n<hr \/>\n<p style=\"text-align: left;\"><strong><a class=\"wpsal-anchor\" name=\"voltage\" id=\"voltage\"><\/a>What is the voltage and plug needed for a RotoBed\u00ae?<\/strong><\/p>\n<p style=\"text-align: left;\">All electrical components in a RotoBed\u00ae are top quality from the worldwide Danish company LINAK. The system is designed to automatically adapt to the given voltage no matter where in the world the bed is connected. The bed comes with exactly the power connector to use where you live.<\/p>\n<hr \/>\n<p style=\"text-align: left;\"><strong><a class=\"wpsal-anchor\" name=\"advice\" id=\"advice\"><\/a>How do I get more advice on RotoBed\u00ae?<\/strong><\/p>\n<p>You can read all about RotoBed\u00ae on <a href=\"http:\/\/www.rotobed.com\">www.rotobed.com<\/a>. Here you will also find videos, brochures, instructions for use and assembly instructions for download.<\/p>\n<p>Should you have any further questions regarding RotoBed\u00ae, our skilled advisers can help you. You can contact us in the following ways:<\/p>\n<ul>\n<li>Send us a message via the <a href=\"https:\/\/rotobed.com\/en\/contact\/\">contact form<\/a> at <a href=\"http:\/\/www.rotobed.com\">www.rotobed.com<\/a><\/li>\n<li>Send us an email at <a href=\"mailto:info@rotobed.com\">info@rotobed.com<\/a><\/li>\n<li>Check out the list of RotoBed\u00ae <a href=\"https:\/\/rotobed.com\/en\/distributors-en\/\">distributors.<\/a><\/li>\n<\/ul>\n<hr \/>\n<p style=\"text-align: left;\"><strong><a class=\"wpsal-anchor\" name=\"order\" id=\"order\"><\/a><\/strong><strong>How do I order and pay for a RotoBed\u00ae?<\/strong><\/p>\n<p>We would very much like to advise our customers so that they get the most out of their RotoBed\u00ae. We also offer video demonstrations where you can see the beds and ask questions. Therefore contact us at info@rotobed.com or contact the relevant distributor in your home country. You will find all RotoBed\u00ae distributors here:<br \/>\n<a href=\"https:\/\/rotobed.com\/en\/distributors-en\/\">https:\/\/rotobed.com\/en\/distributors-en\/<\/a><\/p>\n<hr \/>\n<p style=\"text-align: left;\"><strong><a class=\"wpsal-anchor\" name=\"delivery\" id=\"delivery\"><\/a>How are delivery times and shipping rates?<\/strong><\/p>\n<p>RotoBed\u00ae delivers according to FOB Copenhagen, Incoterms\u00ae 2020. RotoBed\u00ae has the following delivery times and freight rates:<\/p>\n<p><u>Outside the EU:<\/u><\/p>\n<p>Sea freight: Delivery time 4-5 weeks. Shipping price 550 USD\/500 euro.<\/p>\n<p>Air freight: Delivery time 1 week. Shipping price 1350 USD\/1225 euros.<\/p>\n<p>DPU (Delivered at Place Unloaded): For international overseas deliveries, the goods are shipped to a terminal at the embarkation port\/airport closest to your address, after which you take over responsibility for the product.<\/p>\n<p><u>Within the EU:<\/u><\/p>\n<p>For road transport: Delivery time 2 weeks. Price: 190 Euro.<\/p>\n<p>For non-bridged transport, freight must be calculated on request.<\/p>\n<p>DAP (Delivered At Place): Within the EU, RotoBed\u00ae delivers the order to your address.<\/p>\n<p><em>Reservations are made for unforeseen events that may affect shipping rates and delivery times. RotoBed\u00ae reserves the right to change shipping rates going forward.<\/em><\/p>\n<hr \/>\n<p style=\"text-align: left;\"><strong><a class=\"wpsal-anchor\" name=\"mounting\" id=\"mounting\"><\/a>How do I install my RotoBe<\/strong><strong>d\u00ae<\/strong><strong>?<\/strong><\/p>\n<p style=\"text-align: left;\">A RotoBed\u00ae is delivered in 3 parts on a pallet. When mounting, the patient surface must simply be connected to headboard and footboard. When head- and footboard are fitted, the power cable is connected and the bed is now ready for use. It is possible to store your favorite settings for backrests, legs and exit angle. The mounting is simple, however we recommend 4 persons for lifting in connection with the installation. Watch this <a href=\"https:\/\/youtu.be\/DN5jYtO4k9A\">instructional<\/a> video to see how. RotoBed\u00ae has also developed a bed trolley, RotoBed\u00aeTrolley. With this trolley, 2 people can mount the bed, just as the RotoBed\u00aeTrolley makes it easy to transport the bed. If you do not have the opportunity to mount the bed yourself, a local craftsman can help you.<\/p>\n<hr \/>\n<p style=\"text-align: left;\"><strong><a class=\"wpsal-anchor\" name=\"return\" id=\"return\"><\/a>What do I do if I regret my purchase?<\/strong><\/p>\n<p>If you wish to cancel your purchase with RotoBed\u00ae, you can send a <a href=\"https:\/\/rotobed.com\/en\/wp-content\/uploads\/2020\/04\/RotoBedHome-Returns-form.pdf\">returns form<\/a> to <a href=\"mailto:info@rotobed.com\">info@rotobed.com<\/a> up to 14 days after receipt of the delivery. The right of withdrawal only applies if the item (s) is undamaged and not used. The item(s) must be returned in original packaging. The order must be returned without undue delay and no later than 14 days after you have exercised your right of withdrawal. The buyer is responsible for ensuring that the item(s) is properly packaged. Return shipping is payed for by the buyer. You must attach a copy of the order confirmation. You carry the risk of the goods from the time of delivery of the goods until we have received the return. The purchase price is refunded when RotoBed\u00ae has received and approved the status of the returned product(s). The return address is as follows:<\/p>\n<p>RotoBed\u00ae ApS<br \/>\nSortebjergvej 19<br \/>\nDK-6640 Lunderskov<\/p>\n<p>Goods not included in the right of withdrawal: A RotoBed\u00ae rotating bed, which, thanks to the choice of textile color other than the standard color, has been given a distinctly personal touch.<\/p>\n<p>Refund: If you paid by bank transfer, please provide bank details in the form of registration number and account number so that the agreed amount can be transferred. This information can be disclosed without risk by mail or other electronic form as it is not sensitive information and will only be used for our refund. When paying by credit card, the amount will be returned to the same credit card.<\/p>\n<hr \/>\n<p style=\"text-align: left;\"><strong><a class=\"wpsal-anchor\" name=\"warranty\" id=\"warranty\"><\/a>What is the warranty for a <\/strong><strong>RotoBed\u00ae?<\/strong><\/p>\n<p>RotoBed\u00ae offers a 3-year warranty provided the instructions in the user manual are followed. All electronics from LINAK (remote control, control box and motors) are covered by a 5 year warranty. Thus, during the warranty periods, RotoBed\u00ae delivers spare parts free of charge and with free shipping. At the same time, RotoBed\u00ae guarantees to be capable of delivering spare parts for at least 10 years from the date of purchase. RotoBed\u00ae manuals contain precise descriptions of warranties and terms to maintain the warranty. In breach of these conditions, the warranty will lapse. RotoBed\u00ae manuals contain a troubleshooting section. Once you have identified the error, you can complete a <a href=\"https:\/\/rotobed.com\/en\/wp-content\/uploads\/2020\/11\/EN-RotoBed-Claim-Report.pdf\">claim report<\/a> and send it to RotoBed\u00ae at <a href=\"mailto:warranty@RotoBed.com\">warranty@rotobed.com<\/a> whereafter RotoBed\u00ae will provide a spare part including instructions on how to replace it.<\/p>\n<hr \/>\n<p style=\"text-align: left;\"><strong><a class=\"wpsal-anchor\" name=\"complaint\" id=\"complaint\"><\/a>What do I do if my RotoBed\u00ae doesn&#8217;t function?<\/strong><\/p>\n<p style=\"text-align: left;\">RotoBed\u00ae strives to deliver a high quality product that will serve as a seamless aid for many years. Should you experience any problems, you should initially familiarize yourself with the troubleshooting section in the user manual. Most often, resetting the bed will be enough. Once you have identified the error, you can complete a <a href=\"https:\/\/rotobed.com\/en\/wp-content\/uploads\/2020\/11\/EN-RotoBed-Claim-Report.pdf\">claim report<\/a> and send it to RotoBed\u00ae at warranty@rotobed.com. RotoBed\u00ae will then deliver a spare part including instructions on how to replace it.<\/p>\n<hr \/>\n<p style=\"text-align: left;\"><strong><a class=\"wpsal-anchor\" name=\"service\" id=\"service\"><\/a>Should a RotoBed\u00ae be serviced?<\/strong><\/p>\n<p>A RotoBed\u00ae is a high quality product and does not require much maintenance. However, it is recommended to lubricate the bed once a year. See how in this <a href=\"https:\/\/youtu.be\/YBwGg_NQd3c\">service video<\/a>.<\/p>\n<hr \/>\n<p>RotoBed\u00ae wishes to thank you for your interest. We hope that our innovative rotating bed will be of great benefit to all users and provide less pain, more freedom and a higher quality of life.<\/p>\n<h2><\/h2>\n<p>With best regards<\/p>\n<p>RotoBed Ltd.<\/p>\n<p>Martin Riis Holm<\/p>\n<p>CEO<\/p>\n<\/div><\/section><\/div><div class=\"flex_column av_one_fourth  av-hide-on-mobile  flex_column_div av-zero-column-padding   \" style='border-radius:0px; '><p><div style='height:55px' class='hr hr-invisible  '><span class='hr-inner ' ><span class='hr-inner-style'><\/span><\/span><\/div><br \/>\n<div class='avia-image-container  av-styling-    avia-align-center '  itemprop=\"ImageObject\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><img class='avia_image ' src='https:\/\/rotobed.com\/en\/wp-content\/uploads\/2019\/12\/RemoteControl-Wireless-495x400.jpg' alt='RotoBed care bed nursing bed remote control' title='RemoteControl Wireless'   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><br \/>\n<div class='avia-image-container  av-styling-    avia-align-center '  itemprop=\"ImageObject\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><img class='avia_image ' src='https:\/\/rotobed.com\/en\/wp-content\/uploads\/2019\/12\/HD-f-463980-c0005-495x400.jpg' alt='rotobed rotating bed care bed' title='RotoBed\u00aeHome Stripes by Paul Smith'   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><br \/>\n<div class='avia-image-container  av-styling-    avia-align-center '  itemprop=\"ImageObject\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><img class='avia_image ' src='https:\/\/rotobed.com\/en\/wp-content\/uploads\/2019\/12\/Rotobed-Sidetable-Wooden-parts-HSJD-06.06.19-495x400.jpg' alt='pivot bed bedside table' title='RotoBed\u00aeBedside Table'   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><br \/>\n<div class='avia-image-container  av-styling-    avia-align-center '  itemprop=\"ImageObject\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><img class='avia_image ' src='https:\/\/rotobed.com\/en\/wp-content\/uploads\/2020\/01\/81063-495x400.jpg' alt='RotoBed\u00aeHome rotating bed' title='RotoBed\u00aeHome'   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><br \/>\n<div class='avia-image-container  av-styling-    avia-align-center '  itemprop=\"ImageObject\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><img class='avia_image ' src='https:\/\/rotobed.com\/en\/wp-content\/uploads\/2019\/12\/LED-Lamp-300x263.jpg' alt='rotating bed lamp' title='RotoBed\u00aeLED Lamp'   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><br \/>\n<div class='avia-image-container  av-styling-    avia-align-center '  itemprop=\"ImageObject\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><img class='avia_image ' src='https:\/\/rotobed.com\/en\/wp-content\/uploads\/2019\/12\/batteri450-450x400.jpg' alt='rotating bed rotobed roto bed battery' title='RotoBed\u00aeBackup Battery'   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><br \/>\n<div class='avia-image-container  av-styling-    avia-align-center '  itemprop=\"ImageObject\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><img class='avia_image ' src='https:\/\/rotobed.com\/en\/wp-content\/uploads\/2020\/01\/81055-495x400.jpg' alt='RotoBed rotating bed' title='RotoBed\u00aeHome rotation'   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><br \/>\n<div class='avia-image-container  av-styling-    avia-align-center '  itemprop=\"ImageObject\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><img class='avia_image ' src='https:\/\/rotobed.com\/en\/wp-content\/uploads\/2019\/12\/HD-f-466014-c0018-495x400.jpg' alt='Rotobed rotating care bed textile' title='RotoBed\u00aeHome Curry'   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><br \/>\n<div class='avia-image-container  av-styling-    avia-align-center '  itemprop=\"ImageObject\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><img class='avia_image ' src='https:\/\/rotobed.com\/en\/wp-content\/uploads\/2019\/12\/Light-Package450-450x400.jpg' alt='rotobed light rotating care bed' title='RotoBed\u00aeLight Package'   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><br \/>\n<div class='avia-image-container  av-styling-    avia-align-center '  itemprop=\"ImageObject\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><img class='avia_image ' src='https:\/\/rotobed.com\/en\/wp-content\/uploads\/2019\/12\/fjern450-450x400.jpg' alt='rotating bed care bed remote control' title='RotoBed\u00aeHome Wireless'   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><br \/>\n<div class='avia-image-container  av-styling-    avia-align-center '  itemprop=\"ImageObject\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><img class='avia_image ' src='https:\/\/rotobed.com\/en\/wp-content\/uploads\/2020\/01\/A3-81053.Milj\u00f8-495x400.jpg' alt='RotoBed Home carebed Hans Sandgren nursing bed' title='RotoBed\u00aeHome Hans Sandgren'   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><br \/>\n<div class='avia-image-container  av-styling-    avia-align-center '  itemprop=\"ImageObject\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><img class='avia_image ' src='https:\/\/rotobed.com\/en\/wp-content\/uploads\/2019\/12\/HD-f-458640-c0078-495x400.jpg' alt='rotobed roto bed care bed rotating textile' title='RotoBed\u00aeHome Ebony'   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><br \/>\n<div class='avia-image-container  av-styling-    avia-align-center '  itemprop=\"ImageObject\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><img class='avia_image ' src='https:\/\/rotobed.com\/en\/wp-content\/uploads\/2020\/03\/Home-i-sandet-495x400.jpg' alt='rotobed faq rotating bed design' title='RotoBed\u00aeHome'   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><br \/>\n<div class='avia-image-container  av-styling-    avia-align-center '  itemprop=\"ImageObject\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><img class='avia_image ' src='https:\/\/rotobed.com\/en\/wp-content\/uploads\/2019\/12\/HD-sort-laeder-495x400.jpg' alt='rotating bed rotobed roto care bed' title='RotoBed\u00aeHome Leather'   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><br \/>\n<div class='avia-image-container  av-styling-    avia-align-center '  itemprop=\"ImageObject\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><img class='avia_image ' src='https:\/\/rotobed.com\/en\/wp-content\/uploads\/2020\/03\/icon-trae-2-new-495x400.jpg' alt='rotating bed roto bed care bed bedrails' title='RotoBed\u00aeBedrails oak veneer'   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><br \/>\n<div class='avia-image-container  av-styling-    avia-align-center '  itemprop=\"ImageObject\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><img class='avia_image ' src='https:\/\/rotobed.com\/en\/wp-content\/uploads\/2020\/01\/81057-495x400.jpg' alt='rotating bed rotobed care bed' title='RotoBed\u00aeHome'   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><br \/>\n<div class='avia-image-container  av-styling-    avia-align-center '  itemprop=\"ImageObject\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><img class='avia_image ' src='https:\/\/rotobed.com\/en\/wp-content\/uploads\/2019\/12\/Gavl.H.Strib_-495x400.jpg' alt='rotobed rotating bed care bed roto' title='RotoBed\u00aeHome High footboard stripes'   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><br \/>\n<div class='avia-image-container  av-styling-    avia-align-center '  itemprop=\"ImageObject\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><img class='avia_image ' src='https:\/\/rotobed.com\/en\/wp-content\/uploads\/2019\/12\/HD-f-466014-c0013-495x400.jpg' alt='rotating bed rotobed roto care bed textile color' title='RotoBed\u00aeHome orange'   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><br \/>\n<div class='avia-image-container  av-styling-    avia-align-center '  itemprop=\"ImageObject\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><img class='avia_image ' src='https:\/\/rotobed.com\/en\/wp-content\/uploads\/2020\/01\/Pude-besk\u00e5ret-495x400.jpg' alt='Rotobed rotating bed care roto pillow' title='RotoBed\u00aePillow'   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><br \/>\n<div class='avia-image-container  av-styling-    avia-align-center '  itemprop=\"ImageObject\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><img class='avia_image ' src='https:\/\/rotobed.com\/en\/wp-content\/uploads\/2020\/01\/81062-495x400.jpg' alt='rotobed rotating bed care bed' title='RotoBed\u00aeHome'   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><br \/>\n<div class='avia-image-container  av-styling-    avia-align-center '  itemprop=\"ImageObject\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><img class='avia_image ' src='https:\/\/rotobed.com\/en\/wp-content\/uploads\/2020\/01\/Home-Spotlight--495x400.jpg' alt='RotoBed carebed Hans Sandgren design nursing bed' title='RotoBed\u00aeHome'   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><br \/>\n<div class='avia-image-container  av-styling-    avia-align-center '  itemprop=\"ImageObject\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><img class='avia_image ' src='https:\/\/rotobed.com\/en\/wp-content\/uploads\/2019\/12\/HD-f-466014-c0024-495x400.jpg' alt='rotating bed rotobed care bed textile color' title='RotoBed\u00aeHome Anthracite'   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><br \/>\n<div class='avia-image-container  av-styling-    avia-align-center '  itemprop=\"ImageObject\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><img class='avia_image ' src='https:\/\/rotobed.com\/en\/wp-content\/uploads\/2020\/01\/A3-81052-Milj\u00f8-495x400.jpg' alt='rotating bed rotobed care' title='RotoBed\u00aeHome stripes'   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/p><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v16.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>RotoBed FAQ - all about this life-improving rotating bed!<\/title>\n<meta name=\"description\" content=\"RotoBed FAQ: Get advice on service, shipping, mounting and much more. RotoBed\u00ae rotating beds offer you mobility, dignity and freedom.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/rotobed.com\/en\/rotobed-faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"RotoBed FAQ - all about this life-improving rotating bed!\" \/>\n<meta property=\"og:description\" content=\"RotoBed FAQ: Get advice on service, shipping, mounting and much more. 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